Does Public Liability Pay to Fix a Steel Fixer's Own Faulty Connection?
Generally no. Public liability pays for the damage a faulty connection causes elsewhere. Redoing the connection itself is treated as the cost of the job, not an insurable loss.
By Jack O'Hagan, Co-Founder & Insurance Broker
Published 10 November 2026 · 4 min read
In this guide
- Does public liability pay to redo a steel fixer’s own faulty work?
- So what does public liability respond to here?
- What’s the practical difference between those two situations?
- Does this change if a head contractor demands the rework?
- Is this the same issue as the professional indemnity question for steel fixer certification?
- Key Takeaways
A steel fixer’s faulty connection and the damage it causes are two different costs. Public liability generally pays for one of them. Redoing the connection itself is treated as the cost of the job, not an insurable loss. Damage the faulty connection causes to something else is a different matter entirely.
Rework isn't covered
the cost of redoing faulty work sits outside standard public liability
Consequential damage is
damage or injury the faulty work causes elsewhere is what the cover responds to
A separate question to certification
signing off on a connection is a professional indemnity matter instead
Does public liability pay to redo a steel fixer’s own faulty work?
Generally no. Liability policies commonly exclude the cost of performing, completing, correcting or improving work the insured undertook. Redoing a faulty connection falls inside that exclusion. It’s treated as the cost of finishing the job properly rather than a loss someone else suffered because of it.
Fixing your own mistake is a cost of doing the job. Damage that mistake causes to something else is a different question altogether.
So what does public liability respond to here?
The damage or injury a faulty connection causes once it’s in place. An incorrectly fixed connection that later fails and damages other completed work or hurts someone on site creates exactly the kind of consequential loss public liability is built to respond to. The connection itself still needs fixing. That part was never what this cover was for.
What’s the practical difference between those two situations?
One is the cost of fixing the steel fixer’s own mistake, which public liability excludes. The other is a loss that lands on someone else because of it, which public liability covers. A connection flagged as defective and reworked before handover is the excluded kind, since nothing has gone wrong yet beyond the connection itself. A connection that fails after handover and brings down part of a ceiling is the covered kind, since the damage has now reached something else. The trigger behind both examples is the same defect. Which side of that line the claim falls on is what actually decides the outcome.
Does this change if a head contractor demands the rework?
Generally not. The exclusion follows the nature of the cost. A head contractor insisting a faulty connection be corrected is still asking for the connection itself to be fixed. That request doesn’t turn the cost of correction into damage caused to someone else’s property, which is the distinction the exclusion rests on.
Is this the same issue as the professional indemnity question for steel fixer certification?
No. These two are worth keeping separate. This exclusion is about the physical cost of redoing faulty work. Certification is a different exposure entirely, carried under professional indemnity when a steel fixer signs off on a connection and that judgement later turns out to be wrong. A single project can raise both questions. Answering one doesn’t answer the other.
Key Takeaways
- Public liability generally excludes the cost of redoing a steel fixer's own faulty connection, treating it as a cost of the job rather than an insurable loss.
- Damage or injury the faulty connection causes to something else once it's in place is what the cover is built to respond to instead.
- A head contractor demanding rework doesn't change which side of that line the cost falls on.
- This exclusion is separate from the professional indemnity question raised by a steel fixer certifying their own work.
- Understanding the distinction before a claim avoids the surprise of a declined claim for rework costs that were never covered.
The information in this article is general in nature and does not constitute legal, financial or insurance advice. Please speak with a qualified adviser about your specific circumstances.
Not sure how this applies to your situation?
Frequently asked questions
Does public liability pay to redo a steel fixer's own faulty work?
Generally no. Liability policies commonly exclude the cost of performing, completing, correcting or improving work the insured undertook. Redoing a faulty connection falls inside that exclusion, treated as the cost of finishing the job properly rather than a loss someone else suffered.
So what does public liability actually respond to for a steel fixer?
The damage or injury a faulty connection causes once it's in place. An incorrectly fixed connection that later fails and damages other completed work or hurts someone on site creates exactly the kind of consequential loss public liability is built to respond to.
What's the practical difference between those two situations?
One is the cost of fixing the steel fixer's own mistake, which public liability excludes. The other is a loss that lands on someone else because of it, which public liability covers. A connection flagged as defective and reworked before handover is the excluded kind, since nothing has gone wrong yet beyond the connection itself. A connection that fails after handover and brings down part of a ceiling is the covered kind, since the damage has now reached something else.
Does this exclusion still apply if a head contractor demands the rework?
Generally yes. The exclusion follows the nature of the cost. A head contractor insisting a faulty connection be corrected is still asking for the connection itself to be fixed, which is the one thing this cover was never built to pay for.
Is this the same issue as the professional indemnity question for steel fixer certification?
No. This exclusion is about the physical cost of redoing faulty work. Certification is a different exposure, carried under professional indemnity when a steel fixer signs off on a connection and that judgement later turns out to be wrong.
What should a steel fixing business do about this gap?
Understand it before a claim, not during one. Public liability was never built to cover the cost of getting the work right the first time. Knowing that distinction going in avoids the surprise of a declined claim for rework costs that were never going to be covered.
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This guide sits alongside our Business Insurance cover pages.
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Jack O'Hagan
Co-Founder & Insurance Broker
Jack spent 6+ years across law, finance and insurance, seeing the impact insurance can have on the growth of a business. With a strong focus on advocacy, he firmly believes insurance broking does not stop after the policy has been placed. It continues when a claim is lodged. He co-founded Cipher Insurance to help Australian businesses get the right broker experience.